Welcome to Instaraj Private Limited !
Call Us
+91 9970703503
Our Location
Viman Nagar, Pune
Welcome to Instaraj Private Limited !
Thank you for visiting this website www.instaraj.com The website is owned by Instaraj Foods Pvt. Ltd. (TFPL). The website can be used as an interface for customers to transact with TFPL. . Please read the terms and conditions before accessing this website.. By using this site, you signify your acceptance of the Terms and Conditions. From time to time we may modify the Terms and Conditions. Hence, please continue to review the Terms and Conditions of use whenever accessing or using this site. If at any time you do not wish to accept these Terms and Conditions then you may not use this site.
We reserve the right to revise these Terms and Conditions from time to time. Please check regularly for revised Terms and Conditions. If you do not agree with any of the revised Terms and Conditions then please do not use this website.
1. To place an order from TFPL, you must first register yourself through the mobile app. You need to set up an account on the mobile app. This account can be set up by following the instructions on the website. This is not a credit account. Hence, payment of the products order will have to be made through payment gateway or upon receipt of products.
2. To transact with TFPL you must be over eighteen years of age or, if you are a business, you must be operated by a person over eighteen years of age.
3. You must ensure that the details provided by you on registration or at any time are correct and complete.
4. You must inform us promptly of any changes to the information that you provided when registering by updating your personal details, within the order deadlines specified on our website.
5. The personal details you give to us are governed by a strict privacy policy.
6. Following your set up of an account, we will email confirmation of your account set up to you. For your records, please print or save this email. For your records, please also print or save these terms and conditions for your future reference.
You must ensure that www.instaraj.com are provided with accurate personal information, contact nos. and delivery address. You must update us with any change to these details within the deadlines specified on the website. As of now, www.swap4pure.com accepts cash on delivery or payment through payment gateway PayU.
1. You must be over the age of eighteen to purchase products from www.instaraj.com. If you have ordered any product from us and cannot be at home at your selected delivery time, it is your responsibility to ensure that a suitable person aged eighteen or older is there to receive the order.
2. You may submit orders for products by using our online ordering facility on the website at any time after you have created an account. The facility and our communications to you in relation to any order or contract will be in the English language. The facility allows you to review your order and make any corrections before submitting it to us and by submitting the order you confirm that you have made any such corrections.
3. Each product for which you click 'Add' is added to 'My cart' facility. You are given the opportunity to review the quantity and frequency of order in your Dashboard when you choose to 'check out'. You can change these, or cancel the purchase of each of the products completely, at this stage, at any time before clicking 'confirm order'. After you have clicked 'confirm order' and after our acceptance of your order, items are added to your delivery in addition to any items that you have previously ordered. You can view your order details whenever you are logged in.
4. Your submission of an order amounts to an offer to enter a contract to buy the products from us; subject to point 5.3, you cannot then withdraw or cancel your order except as stated below.
5. Order is accepted from you until our website displays an order confirmation message. This message is displayed after you click 'confirm order' located at bottom of the page. When you order by telephone, your order will be accepted (or rejected, as the case may be) verbally by our staff. A contract for our sale of products to you arises on our acceptance of your order.
6. Where we accept an order, we do all that we can to ensure that your order is fulfilled. Products are, however, subject to availability and market conditions and we do not always know if a product is or will be available at the time of accepting an order. If we are unable to deliver an item you have ordered, we may offer a reasonable substitute. You may reject that substitute, and you will not be charged for it or if you have paid already, we will refund any amount paid for it. If we do not offer a substitute, we will remove the product from your order so that you are not charged or if you have paid already, we will refund you the price. We will, however, bear no liability for unavailability of products.
7. Subject to clauses 5.8 and 5.9. Below, the price that we charge you for the products will be the price stated by us on the website prior to you clicking the 'place order' button.
8. Some of our products are priced by weight. We show the prices for weights on the website. The guide weight is for guidance only; the weight you receive may vary from this guide and the price you are charged will be for the weight of product delivered.
9. Ordering a product from us carries with it the obligation to pay for it unless we receive from you a cancellation of or change to your orders before the deadlines published on the website. We are also happy to inform you of these deadlines by telephone if you wish to call us. You remain responsible for ensuring that any such change or cancellation is not only transmitted by you, but received by us, in time for the deadline. We reserve the right to deliver and charge in full for any order unless we have received notice of cancellation before the published deadline. This deadline is important since, typically, we make up the deliveries for dispatch to you the day before delivery and obtain some of the products especially to fulfill your order and may not be able to sell the products elsewhere. Any payments you have made for orders which have been properly cancelled will be return to you. Despite the foregoing, if you are a consumer, then you may also cancel the order in accordance with paragraph 9.3 below in so far as the order is for non-perishable products.
10. All prices for products are inclusive of any applicable taxes.
1. We will make delivery to your address as stated when you set up an account or update that address. We reserve the right not to deliver to all locations and we will tell you when you apply to register an account with us whether we can deliver to your address. You are responsible for making suitable arrangements to receive your delivery and giving us appropriate instructions. In the event that your delivery is stolen from your doorstep or from security guards or damaged while there, we do not accept liability and will offer compensation at our discretion. We reserve the right to refuse to accept orders from any customer; considerations of delivery problems may give rise to such a refusal. Any changes to address details must be made before the order deadlines published on our website.
2. We endeavour to keep your delivery time the same you mentioned while placing your order, but we reserve the right to change it temporarily or permanently and will tell you if we do so.
3. If we are unable to deliver to you, or have to deliver late, for reasons beyond our control, for example adverse weather conditions, strike / 'band' actions, vehicle breakdown, traffic congestion or supplier failure, we cannot accept liability for any inconvenience or loss that this causes. We will not, of course, charge for products unless or until we have delivered them to you.
4. We will not charge you for incorrect products (products that you have not ordered and substitutes for those products which substitutes are not acceptable to you) or products which we have not delivered in accordance with these Terms and Conditions. Otherwise our liability in respect of incorrect delivery is limited to the price of the incorrect products or the products not so delivered subject as provided in points 9 below.
5. You must inspect the products as soon as possible after delivery and notify us promptly if you find any defects, by calling us, emailing us or writing to us at the telephone number or address shown on our website. We will replace or refund you for defective products. Otherwise our liability is limited as provided in points 9.
1. TFPL may suspend or cancel any accepted order or your registration immediately at our reasonable discretion or if you breach any of your obligations under these Terms and Conditions.
2. You can cancel your registration with us at any time by informing us in writing. If you do so, you must stop using www.swap4pure.com services.
3. The suspension or cancellation of your registration shall not affect your and/or our rights or liabilities accrued to the date of suspension or cancellation or any orders submitted by you before we received notice of your cancellation, and you will continue to be bound by such orders.
If you have any questions about our Privacy Policy, or if you want to know what information we have collected about you, please email us at [email protected]. You can also correct any factual errors in that information or require us to remove your details form any list under our control.